Support

How can we help?

Browse common BigEquipCo topics or contact marketplace support when you need a hand.

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Buying equipment

Saving favorites, contacting sellers, saved searches and marketplace alerts.

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Selling equipment

Creating listings, active-listing capacity, status changes and responding to buyers.

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Plans & billing

Seller pricing, dealer inventory tiers, First-Time Seller promotion and plan changes.

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Dealer accounts

Verification, organization profiles, inventory management and dealer onboarding.

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Dealer Websites

Website Starter commitments, intake, dealer-owned domains and inventory sync.

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BigEquipCo Magazine

Included dealer placements, advertising opportunities and monthly media workflow.

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Messages

Buyer and seller conversations tied to equipment listings.

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Marketplace safety

Verifying equipment and sellers, reporting suspicious activity and keeping transaction context documented.

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Need a person?

Contact marketplace support

During this preview phase, most support forms are visual only. Account-specific workflows will connect with the backend, billing and messaging infrastructure.